Enable customers to check in on their own time before they reach your dealership to help remove morning queues and improve the overall customer experience.
Provide customer choice at log in using either their license plate, booking code, or phone number for a simple check-in experience
Increase deliverability rates by updating and removing outdated contact information. Ensure customer contact data is updated directly to your DMS, all fields fully customisable.
Align expectations and let customers catch potential miscommunication in advance. Comments enable your customer service team to expedite and handle cases with full transparency.
Grow revenue automatically while helping customers choose between value added items or services related to their current situation, seasonal add-ons, or relevant group campaigns.
Collect important data points directly from your customers to grow marketing efforts, make informed business decisions, and create transparency in your organisation.
Prevent confused customers arriving at your dealership by confirming their successful check-in and communicating next steps.
“We imagined primarily young people would use Home check-in but that’s not the case at all. Younger, middle-aged, and older customers are receiving text messages and happily checking in with Tjekvik the day before.”